Bangalore,
India - IBM (NYSE: IBM) announced the opening of the IBM
Service Management Center of Excellence in India which will
act as the regional hub for IBM Tivoli service management
software and strategy. The Center has been designed to develop
specialized focus and skills in high value areas such as
telecom, security, automation and asset management. This
first of its kind Center has been established in Pune.
The
Center will be staffed by IBM Service Management experts
from around the world and will provide infrastructure and
resources for enablement and education; client engagement
support to sales team and business partners; and facilities
for proof of concept, demos and workshops. It also will
offer certification and joint education programs with local
universities, access to industry models, best practices
and proven
methodologies based on IBM's worldwide service management
experience.
"At
India Software Lab, we encourage the blending of technology
and domain expertise with industry relevance," said
Ponani Gopalakrishnan, Vice President, India Software Lab.
"Our Centers of Excellence are designed with the objective
of spurring innovation initiatives in partnership with clients
and business partners. This IBM Service Management center
will bring together worldwide experts, product developers
and business process consultants to promote service management
excellence."
"As
Asia Pacific is one of the fastest growing markets for IBM
Tivoli Service Management, we are responding strategically
to this growing demand," said Pradeep Nair, Director,
Software Group, IBM India/ South Asia. "IBM has always
supported the advancement of service management best practices
and open standards, and this center is an extension of IBM's
commitment to service management capabilities in this region."
Through
relationships with local universities, IBM is helping to
shape the curricula and provide opportunities for students
to develop the proper skills to succeed with service management
in their chosen fields when they enter the workforce. Local
students will have the opportunity to serve as interns at
these centers, work hands on with technologies that support
service management and attend IBM education sessions.
FOR
MORE INFORMATION CONTACT :
Mr.
MOHD. SHAHID
M/s. Vox Public Relations
Bangalore, India
E-Mail : shahidm@voxpr.co.in
